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General
FAQ
What inspired the establishment of Home For Homeless Dog
Founder April has lived with dogs since childhood and believes that sharing her life with them is a natural part of existence. From a young age, she dreamed of creating a safe haven for dogs—not only to facilitate adoptions for loving families but also to provide a peaceful and secure place for older and disabled dogs to live out their lives. Although April has always volunteered and fed stray dogs in the mountains, a tragic incident involving the poisoning of a dog known as "Coffee Grandma" prompted her to accelerate her plans for establishing Stray Haven. She hopes to rescue dogs in need and prevent similar tragedies from occurring. For more information, please visit our homepage to watch the video.
How can we sign up for an activity?
You can go to the "Activities" page for the information. Please feel free to contact us if you have any enquiry.
What activities will be held on the open day of Home For Homeless Dog?
We periodically hold open days and welcome everyone to visit our furry friends, learn about their stories and rescue journeys, and interact with them to help with their socialization, increasing their chances of adoption. We also encourage on-site adoption applications. If circumstances allow, we may also offer the opportunity to harvest crops from our farm. Due to space limitations and to prevent overcrowding, reservations are required for open days. For more details, please stay tuned to Stray Haven’s social media platforms.
Volunteer
What requirements should I meet or preparations should I make in advance to become a volunteer?
Volunteers must be 18 years old or older. We welcome individuals from various fields, but the most important qualities are a genuine love for animals, a willingness to work hard without expecting anything in return, and the ability to handle tough and messy situations. Before becoming a volunteer, you need to carefully read our Guidelines, such as safety precautions when entering areas with aggressive dogs to prevent injuries. Additionally, on the day of volunteering, please bring a backpack and supply your own water bottle, work gloves, spare clothing, towels, and slippers for any unforeseen circumstances.
How can I sign up to become a volunteer?
You can register at this link: [https://forms.office.com/r/qHJYti2Dh0]. After registration, please wait for us to confirm your submission before it is considered finalized.
What tasks do volunteers typically perform on a daily basis?
We have four main types of volunteers: 1. Regular Volunteers ○ Duties: § Clean the premises, dog cages, and dog supplies. § Move supplies, remove weeds, and perform basic maintenance. § Interact with dogs and learn basic commands. § Walk and bathe dogs (must have dog-handling qualifications). 2. Foster Volunteers ○ Duties: § Must have experience in dog ownership and crisis management. § Must have space to accommodate dogs. § Must have the time and patience to care for and train dogs. § Must report on the dogs' status regularly and follow Stray Haven's foster guidelines. 3. Action Volunteers (Rescue/Medical/Transport) ○ Duties: § Must have experience in dog ownership and crisis management. § Assist in rescuing stray and abandoned animals. § Help with spaying/neutering, vaccinations, treatments, and end-of-life care. § Transport dogs to and from shelters, foster homes, and adoptive families. § Assist in moving dog food and supplies. 4. Event Volunteers ○ Duties: § Help organize adoption days and other events. § Perform administrative tasks and translation. § Assist with computer work and graphic design. § Engage in marketing and event planning. Seek sponsorship for venues, products, and services.
Donation
How can we donate?
If you wish to make a donation, you can visit the "Donate" page above to view and select your preferred method of donation. If you would like to donate supplies, please contact us via WhatsApp at 94033036 or email us at info@hfhd.org to discuss the details.
What donation options are available?
You can choose from the following donation options: 1. One-Time Donation: Contribute any amount at your convenience. 2. Monthly Sponsorship Program: Make regular donations to support our ongoing efforts. 3. Supply Donations: Donate items such as dog food, pet supplies, towels, and more. If you have any specific preferences or needs regarding donations, please feel free to contact us for more information!
How to request a donation receipt?
To make a one-time donation on our website, simply fill in your name and information to receive an automated donation receipt. After each donation, you will receive an email confirmation and receipt for your records, which you can download. Please keep or download the receipt for tax purposes. For non-online donations of HK$100 or more made to "Home For Homeless Dog Company Limited," if you require a receipt for tax deductions, please email your name, phone number, address, donation date, method of donation, and a screenshot of the transaction to account@hfhd.org or WhatsApp 94033036. Our accounting volunteer will process your request and respond within one month. Thank you!
How will the donations received by the HFHD be used?
The funds we receive will primarily support rescue operations, medical care, daily expenses, and operational costs for the rescued furries. In special circumstances, such as when an animal requires major surgery, we will organize a one-time fundraising event. Every contribution you make helps support the furries in need, those being rescued, treated, waiting for adoption, and those in need of senior care.
Monthly Sponsorship Plan
How can I join the sponsorship plan?
You can participate in the sponsorship program by visiting the "Sponsorship" page above. Simply log into your member account and add your name as a donor to receive monthly electronic tax receipts (otherwise, only your email address will be included). This is both eco-friendly and helps save administrative costs. If needed, you can also log into your member account at any time to cancel the sponsorship program immediately.
Can I sponsor a specific furry?
Yes, you can sponsor a specific rescued furry! Please visit the "Sponsorship" page to choose your preferred option. You can select a furry to sponsor or enter the name of the furry you wish to support. Alternatively, you can choose the "Paired by Us" option, where we will allocate your donation to the furries with the least support or those in the greatest need.
What payment platform is used for the monthly sponsorship plan?
The payment system for the Home for Homeless Dog Sponsorship Program is provided by Stripe, which accepts Visa, Mastercard, UnionPay, American Express, and other credit cards. You can also choose to pay via PayPal.
How can I cancel the monthly sponsorship plan?
You can log into your member account to cancel the sponsorship plan immediately, which is both convenient and time-saving. If you need assistance, please provide the sponsor's email and the name (or amount) of the sponsorship plan. We will process your request within 5 to 7 business days. If you wish to resume sponsorship in the future, you are always welcome to come back to our website to support us!
How can I update my credit card information?
💝 You can view your sponsorship records on your member page under "My Sponsorship Plan" where you can check your status, update payment methods, or cancel your sponsorship at any time. 💝 Due to system limitations, sponsorship receipts cannot be viewed or downloaded in the member area. Please keep the email receipt and download or save it yourself. 💝 If your sponsorship plan is cancelled, it may be due to an expired credit card or insufficient account balance. 💝 If you're unable to update your credit card/payment information, you may need to cancel your current plan and re-subscribe to the sponsorship program.。
Can I receive a tax deduction for participating in the sponsorship program?
Yes, when you participate in the sponsorship program on our website, simply fill in your name and details as a donor. You will receive a donation receipt issued by the system every month. After each donation, you will also get an email confirmation and a "Paid Invoice" for your records, which you can download. Please keep the "Paid Invoice" email for tax deduction purposes.
Adoption
What are the requirements for adopting a furry?
1. Applicants must be between 25 and 65 years old and hold a Hong Kong identity card. Those under 21 must have a parent or guardian living with them apply on their behalf by filling out this form 2. You must ensure that pets are kept indoors, that your residence allows for pet ownership, and that there is enough space for the pet to move around. Outdoor, shop, factory, or construction site housing is not accepted. Applicants may need to provide valid proof of address. HFHD prioritizes the welfare of the animals. A denied application does not mean you are unsuitable to be a pet owner or a bad owner.
What are the adoption procedures at HFHD?
1. Visit the "Adoption" page to view all available furries for adoption and choose your preferred one. (For the latest updates, check our social media platforms.) 2. Click the link on that page to fill out the adoption questionnaire and upload a personal home video. 3. Once basic requirements are met, our volunteer will invite you to meet the furry and discuss adoption details. 4. After confirming the adoption, a home visit will be conducted to ensure the adoptee will receive proper care. 5. The representative will provide a list of necessary supplies for the adoptee, including essentials and favourite toys. Once all supplies are ready, our volunteer will deliver the adoptee to your home, and you will need to sign the adoption agreement on-site.